If there is a failure to provide, or if the contracted services are badly fulfilled on the destination, the consumer must immediately notify the Service Provider and Tour Operator within the term of 48 working hours, in order for the relevant measures to be taken. The Agency will under no circumstances be held responsible for any expenses for accommodation, food, transport or others arising from flight delays due to technical reasons, weather conditions, strikes or others in the event of Force Majeure. If transport is carried out in the Tour Operator’s own or hired coaches and in the event of an accident, whatever country this takes place in, the traveler submits to the laws of road traffic accidents applicable to the country in which the vehicle is licensed. In the case of personal injury the traveler has the right to the terms and conditions of the vehicle’s insurance and the relevant compensation plan provided for www.galaxiatours.com that purpose and the parties concerned, beneficiaries and/or legal representatives will be compensated in the country where the vehicle is licensed and according to its legal tender.
Links may be provided on this web site to other webs of which GALAXIA GROUP LLC. has no control and cannot be held responsible for. Likewise, GALAXIA GROUP LLC., shall not be held responsible for the technical availability of the web pages the user accesses through its web site. GALAXIA GROUP LLC. shall also not be held responsible for damages and losses arising from breaches by any user that affect the rights of other users or third parties, including copyright, trademarks, patents, confidential information or any other intellectual or industrial property rights. GALAXIA GROUP, LLC. shall not be held responsible for user damages and/or losses if the Agency fail to provide any services in the event of Force Majeure or other sufficient causes. Nor shall GALAXIA GROUP, LLC. be held responsible for inadequate use of the service offered on the web site due to defective configuration of the user’s computer equipment or insufficient capacity to support the necessary computer systems to use the services offered.
Galaxia Group, LLC. does its utmost with the resources available to provide true information and content on the website without typographical errors. If any typographical error were to arise, beyond the will of Galaxia Group, LLC., the error shall immediately be corrected. If there is a typographical error in any of the prices displayed and a customer has decided to make a reservation based on that error, GALAXIA GROUP will take responsibility for that error and honor the purchase, except in cases where the difference in price is so disproportionate to the average online market price for this product that it should be blatantly obvious to the average person; all in an endeavor to avoid unjust enrichment and misuse of consumers’ rights, as set out in existing legislation.
Galaxia Group LLC., shall not be held responsible for passport, visa or health requirements for entry to the destination country or for stop-overs/connecting flights, including the validity and veracity of the required documentation. It is mandatory for passengers contracting any service from our company to obtain information about the immigration requirements and what documentation is needed according to their own personal or legal situation. As well the traveler must make sure that he/she has the necessary identifying documentation according to the country he travels to and the corresponding airlines. Should these recommendations and/or requirements not be fulfilled, will the customer www.galaxiatours.com be solely responsible for any expenses, loss, damages and/or injuries caused by the passenger himself or his fellow passengers, resulting in the inability to enjoy the journey once purchased. The authorities of the United States require all passengers flying to the USA or transiting through its territory, including Puerto Rico, to hold a machine readable passport, including minors.